End-User License Agreement – ViviScape Work

End-User License Agreement

Last Updated: February 24, 2026

Agreement to Terms

This End-User License Agreement ("Agreement" or "EULA") is a legally binding contract between you ("User," "you," or "your") and ViviScape LLC ("ViviScape," "we," "us," or "our") governing your access to and use of the ViviScape Work platform, including all related web applications, mobile applications, APIs, and services (collectively, the "Software").

By creating an account, accessing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you are accepting this Agreement on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms. If you do not agree to this Agreement, do not access or use the Software.

Definitions

  • "ViviScape Work" means the cloud-based business operating system developed and provided by ViviScape LLC, accessible at work.viviscape.io and any associated subdomains, mobile applications, or API endpoints.
  • "User" means any individual or entity that creates an account or accesses the Software.
  • "Subscription" means the plan selected by the User (Starter, Pro, or Premium) that determines the features, usage limits, and pricing applicable to the User's account.
  • "User Content" means all data, files, text, images, and other materials uploaded, submitted, or stored by the User within the Software.
  • "Authorized Users" means individuals permitted by the account holder to access the Software under their Subscription.

License Grant

Subject to the terms of this Agreement and payment of any applicable fees, ViviScape grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software during the term of your Subscription solely for your internal business operations.

This license does not constitute a sale of the Software or any copy thereof. You acknowledge that the Software is provided as a cloud-based service (SaaS) and that no software is installed on your local devices except as necessary for the Software to function (e.g., mobile applications, browser extensions).

License Restrictions

You agree not to:

  • Copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software
  • License, sublicense, sell, lease, rent, distribute, or otherwise transfer the Software or access thereto to any third party
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Software
  • Use the Software to develop a competing product or service
  • Access the Software for benchmarking or competitive analysis purposes
  • Use any automated means (bots, scrapers, crawlers) to access or interact with the Software except through officially provided APIs
  • Attempt to gain unauthorized access to the Software, its servers, or any associated systems or networks

Account Registration and Security

To use the Software, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Provide truthful and complete registration information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify ViviScape immediately of any unauthorized use of your account or any other security breach
  • Ensure that all Authorized Users comply with this Agreement

ViviScape reserves the right to suspend or terminate accounts that contain inaccurate information or violate this Agreement.

Subscription Plans and Payment

Plans

The Software is offered under multiple Subscription plans (Starter, Pro, and Premium), each with different feature sets, usage limits, and pricing. The details of each plan are described on the ViviScape Work product page. ViviScape reserves the right to modify plan features and pricing with reasonable notice.

Billing and Payment

  • Paid Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at the time of purchase).
  • All fees are quoted in U.S. dollars and are non-refundable except as expressly stated in this Agreement or required by applicable law.
  • You authorize ViviScape to charge your designated payment method for all applicable fees.
  • Failure to pay may result in suspension or termination of your access to the Software.

Free Tier

The Starter plan is provided at no cost with limited features and usage. ViviScape reserves the right to modify, limit, or discontinue the free tier at any time without liability.

User Data and Privacy

You retain all ownership rights to your User Content. By using the Software, you grant ViviScape a limited license to process, store, and transmit your User Content solely to provide and improve the Software.

ViviScape will handle your personal data in accordance with our Privacy Policy, which is incorporated into this Agreement by reference. We implement industry-standard security measures to protect your data, including encryption in transit and at rest.

Upon termination of your account, you may request export of your User Content for a period of thirty (30) days. After this period, ViviScape may delete your User Content in accordance with our data retention policies.

Acceptable Use and Restrictions

You agree to use the Software only for lawful purposes and in compliance with all applicable laws and regulations. You shall not use the Software to:

  • Upload, transmit, or store any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Violate any local, state, national, or international law or regulation
  • Infringe upon the intellectual property rights of any third party
  • Transmit any malware, viruses, worms, or other malicious code
  • Interfere with or disrupt the integrity or performance of the Software or its underlying infrastructure
  • Engage in any activity that imposes an unreasonable or disproportionately large load on the Software's infrastructure
  • Store or process sensitive data categories (e.g., health records, payment card numbers) unless using a plan and configuration explicitly designed for such data
  • Circumvent any usage limits, access controls, or security features of the Software

Intellectual Property

The Software, including all source code, object code, algorithms, user interface designs, architecture, documentation, trademarks, logos, and any modifications or derivative works thereof, is and shall remain the exclusive property of ViviScape LLC. All rights not expressly granted in this Agreement are reserved by ViviScape.

The ViviScape Work name, logo, and all related product names, design marks, and slogans are trademarks of ViviScape LLC. You may not use these marks without prior written permission.

ViviScape welcomes feedback and suggestions regarding the Software. You agree that any feedback you provide may be used by ViviScape without restriction or obligation to you.

Third-Party Integrations

The Software may integrate with or provide access to third-party services, APIs, and platforms. Your use of any third-party service is subject to the respective third party's terms of service and privacy policy. ViviScape is not responsible for the availability, accuracy, or content of third-party services, and does not endorse or assume liability for any third-party products or services.

You acknowledge that enabling third-party integrations may require sharing certain data with those third parties, and you consent to such data sharing as necessary for the integration to function.

Availability and Support

ViviScape will use commercially reasonable efforts to maintain the availability of the Software. However, we do not guarantee uninterrupted or error-free access. The Software may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our reasonable control.

Support is provided according to the terms of your Subscription plan. ViviScape reserves the right to modify support offerings and response times as plan features evolve.

Termination

Termination by User

You may terminate this Agreement at any time by canceling your Subscription and ceasing to use the Software. Cancellation will take effect at the end of your current billing period. No refunds will be issued for partial billing periods unless required by applicable law.

Termination by ViviScape

ViviScape may suspend or terminate your access to the Software at any time, with or without notice, if:

  • You breach any term of this Agreement
  • Your account is involved in fraudulent, abusive, or illegal activity
  • You fail to pay applicable fees after reasonable notice
  • Continued provision of the Software to you becomes commercially impracticable or legally prohibited

Effect of Termination

Upon termination, your license to use the Software immediately ceases. ViviScape may retain or delete your User Content in accordance with our data retention policies and applicable law. Sections of this Agreement that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) shall survive.

Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, OR ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

VIVISCAPE DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VIVISCAPE DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF THE SOFTWARE WILL BE ACCURATE OR RELIABLE.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SOFTWARE IS DONE AT YOUR OWN DISCRETION AND RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIVISCAPE LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to or use of (or inability to access or use) the Software
  • Any conduct or content of any third party on or through the Software
  • Unauthorized access, use, or alteration of your transmissions or User Content
  • Any interruption or cessation of the Software

IN NO EVENT SHALL VIVISCAPE'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO VIVISCAPE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Indemnification

You agree to indemnify, defend, and hold harmless ViviScape LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Software
  • Your violation of this Agreement
  • Your violation of any applicable law or regulation
  • Your User Content or any content you transmit through the Software
  • Any claim by a third party related to your use of the Software

Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Elkhart County, Indiana, and the parties hereby consent to the personal jurisdiction and venue of such courts.

Before initiating any formal legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.

Changes to This Agreement

ViviScape reserves the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement on this page with a revised "Last Updated" date and, where practicable, by sending notice to the email address associated with your account.

Your continued use of the Software after any changes constitutes your acceptance of the revised Agreement. If you do not agree with any modifications, you must stop using the Software and cancel your Subscription.

General Provisions

  • Entire Agreement. This Agreement, together with the Privacy Policy, Terms of Service, and any applicable Subscription order, constitutes the entire agreement between you and ViviScape regarding the Software.
  • Severability. If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver. The failure of ViviScape to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
  • Assignment. You may not assign or transfer this Agreement or your rights hereunder without the prior written consent of ViviScape. ViviScape may assign this Agreement without restriction.
  • Force Majeure. ViviScape shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or internet or infrastructure failures.

Contact Information

If you have any questions about this End-User License Agreement, please contact us: