We connect your existing systems, remove manual work, and build what off-the-shelf tools cannot. Bring us the business problem. We’ll help you choose the right solution.
Need a deeper assessment? Explore the optional $497 Diagnostic →
Explore our three service paths →
Trusted by manufacturers, carriers, healthcare groups, and professional service firms across the U.S.
Choose the service your business needs. We can deliver one focused project or combine these capabilities around a larger goal.
Build the applications, portals and internal tools your business needs when off-the-shelf software does not fit.
Explore custom software 02 / AUTOMATERemove repetitive work with practical AI workflows and managed agents, with permissions and human review designed around the job.
Explore AI automation 03 / CONNECTConnect the tools you already use so information moves between your CRM, accounting, ERP and operational systems.
Explore integrationsMost of our work begins with one of these four. Pick the one that sounds like your Monday morning.
Your CRM, ERP, and accounting systems don't talk. Someone's job has quietly become copying between them. ViviScape Connect links them so data enters once and lands everywhere.
See ViviScape ConnectThe spreadsheet works — until it's the only thing holding the operation together and one person understands it. We turn it into a real application with permissions, history, and no single point of failure.
See custom softwareVolume is up and the only lever you have is headcount. A ViviScape agent absorbs the repetitive middle of the process, so throughput rises without payroll rising with it.
See the AI WorkforceMonth-end takes two weeks. Reports get assembled by hand. Nobody trusts the dashboard. We connect the underlying data and build reporting around the decisions your team needs to make.
Explore reporting toolsWe'd rather tell you now than three meetings in.
Not sure which side you're on? Take the 2-minute Manual Work Tax assessment → It'll tell you whether there's enough waste here to be worth a conversation.
Three engagements, three problems, three measurable outcomes.
Dispatch was rebuilt around one AI-assisted scheduling tool. Manual coordination steps disappeared, and the operations manager got a full day back every week.
"We got 10 hours back every week." — Operations Manager
A private B2B ordering portal replaced email and phone orders. Order accuracy rose, delays fell, and customers now reorder in a few clicks.
"Our customers can reorder in seconds now." — VP of Sales
AI now reads, classifies, and routes every incoming document. The error-correction cycle that consumed hours each week is gone.
"It paid for itself in the first month." — Office Administrator
Every engagement starts with your process, not our tech stack. We scope the smallest, highest-impact deployment that produces a visible result in 90 days or less — then expand from proof, not from a roadmap you signed blind.
Talk Through Your ProcessLine-of-business applications, internal tools, and customer portals that consolidate the spreadsheets, email threads, and legacy screens into one source of truth your team trusts.
Learn moreAgents that handle order entry, intake, classification, scheduling, dispatch, billing, and routing — the work that scales with volume but doesn't need judgment. Capacity goes up; payroll doesn't.
Learn moreYour CRM, ERP, portals, and third-party tools connected into one clean flow. Keep the systems that work — data enters once, arrives everywhere, and reconciles itself.
Learn moreStart with a free conversation about your workflow. For teams that want a deeper assessment, the paid Diagnostic is an optional step before a separately scoped implementation.
We map where your process leaks hours and dollars, and hand you a prioritized fix list whether or not you hire us.
Named processes, real hours, real dollars. If we can't find at least $10,000 in annual recoverable cost, the diagnostic is free.
One agent, one process, one measurable outcome. Order entry, dispatch, billing, documents — whichever one the diagnostic ranked first.
We design approvals, exceptions, audit history and reporting around the engagement. ViviScape Work is one platform option; its adoption is not a condition of every custom project.
We run it, tune it, and report against the number we promised in step two. Managed-agent fees are scoped by workload; Work self-service subscriptions are separate.
The second agent is always cheaper than the first. The integrations and operational controls from the first engagement provide a starting point, and you already know what the math looks like.
Want to understand the problem before choosing a solution? Start with a free conversation.
If you need a deeper assessment, the optional Manual Work Tax Diagnostic maps where your process is leaking hours and dollars, then hands you a prioritized fix list — whether or not you hire us. From $497. If we don't find at least $10,000 in annual recoverable cost, it's free.
Request a free conversationWe sit with your team, map the workflows that hurt, and quantify what each one costs you annually. You get 2-3 ranked opportunities with dollar figures attached.
You receive a written blueprint: what gets built, what it costs, when it ships, and the expected return. Fixed scope, fixed price, no discovery-phase surprises.
We build in short sprints with working demos every two weeks. You steer it. Nothing gets built for six months behind a curtain.
After go-live we measure against the numbers we promised in step one — hours saved, errors down, cost recovered — and plan the next highest-ROI build.
ViviScape Work brings people, tasks, documents, approvals and operational context together in one business operations platform. Explore it as a product in its own right. Our agency can also build and integrate solutions around your existing tools; a Work subscription is not required for every engagement.
Agents act inside limits you set. Anything past the line stops and waits for a person — no silent decisions.
Turn agents on, scope what they touch, and watch throughput per process — the same way you'd manage a team.
Every action an agent takes is recorded with its inputs and its reasoning. When someone asks "why did this happen," there's an answer.
A chatbot answers. An agent does. A ViviScape agent reads the inbound email, identifies the customer, understands the order, enters it in your ERP, validates it, flags the exception, and routes the exception to a person for approval. Nobody had to open a chat window for any of that to happen.
The eight agents we deploy cover order entry, CSR, dispatch, scheduling, billing, documents, customer service, and sales. See the AI Workforce →
No. Keep the systems that work. ViviScape Connect integrates with Microsoft 365, Sage, QuickBooks, your ERP, CRM, TMS, email, APIs, and legacy databases. We don't compete with the systems you already run — we own the space between them, which is where the manual work actually lives.
Roughly $15,000 to implement one agent against one process, then $2,000–$5,000 per month for the managed workforce — we run it, tune it, and report against the savings we projected. There is no per-seat pricing; you're paying for work performed, not logins.
For a deeper assessment, explore the optional $497 Manual Work Tax Diagnostic to find out which process is worth automating first.
You do. Agents operate inside limits agreed for your workflow. Anything outside those limits stops and waits for a human. Every action an agent takes is recorded in audit history with its inputs, so "why did this happen" always has an answer.
Most projects fall between $15,000 and $150,000+, depending on scope. A focused internal tool or automation is typically $15K–$40K. A multi-department platform with integrations runs $50K–$150K+. We scope fixed-price against a defined outcome, so the number you approve is the number you pay.
Start with a free conversation about scope and budget. For a deeper assessment, consider the $497 Manual Work Tax Diagnostic — it will tell you whether the ROI is there before you spend more.
First measurable win in 90 days or less on nearly every engagement. We deliberately scope the first build small enough to prove value fast, because a 12-month first release is how software projects die. You'll see working demos every two weeks along the way.
Most of our clients do. IT keeps the lights on; we build the systems that change how the business runs. We work alongside internal teams, document everything, and hand over code you own outright — no lock-in, no proprietary black box.
Buy when your process is standard. Build when your process is your advantage — or when you've already bought three tools and hired someone to bridge them. We'll tell you honestly which one you're in, even when the answer is "don't build."
Run the math yourself with our Build vs Buy calculator or our cost calculator.
Plan for 15–20% of the original build cost annually for maintenance, security updates, and minor enhancements. You own the custom software. Any third-party licenses, hosting or separate product subscriptions are scoped separately. Over 3–5 years, custom software often costs less than the SaaS stack it replaces.
We scope against a measurable outcome and report against it after launch. On the Manual Work Tax Diagnostic, if we don't identify at least $10,000 in annual recoverable cost, you don't pay. Builds ship in two-week increments, so you always have a working product and a decision point — never a sunk cost you can't evaluate.
We're based in Elkhart, Indiana and do a lot of work across Indiana, Michigan, and Ohio, but we deliver remotely nationwide. Proximity helps during discovery; it isn't a requirement.
That's the whole question. The $497 Manual Work Tax Diagnostic answers it with named processes and real dollar figures — and if we don't find at least $10,000 in annual recoverable cost, you don't pay. Prefer to talk first? Bring one broken process to a 30-minute call with an engineer, not a salesperson.