Agents pick up the repetitive steps, a human approves the exceptions, and the record writes itself.
Keep the systems that work. Your ERP, your accounting package, your CRM, your email — those are fine. The expensive part was never the software. It is the manual steps between the software, and the people you pay to perform them.
An AI agent can perform those steps. But the moment an agent is allowed to touch a real order, a real invoice, or a real customer, three questions decide whether it ships or dies in a pilot: Who approves what it does? Who can turn it off? And can you prove, months later, exactly what it did and why?
ViviScape Work is the answer to all three. It is not another place to keep your work — it is the layer that lets a mixed workforce of humans and agents operate safely on the systems you already own.
We don't ship features because someone might use them. Every capability below has to answer one question: what work disappears? If it can't, it isn't here.
Agents act inside boundaries you set. Anything above a dollar threshold, outside a normal pattern, or touching a flagged account stops and waits for a named person. Approve or reject in one click, from the queue or from email — and the decision is bound to the record, not to a chat message.
Every ViviScape agent is a managed worker, not a script someone left running. Give it a scope, the systems it may touch, the hours it runs, and the ceiling it can act under. Watch what it is doing right now. Pause it, retrain it, or shut it off — without a deployment.
Every action carries an actor, a timestamp, the inputs it saw, and the reason it acted. Human or agent — same record, same rigor. Replay any transaction end to end, months later, and see exactly what happened and who or what allowed it.
The reason your agents aren't generic. Work holds who your customers are, how they order, what your terms are, which exceptions are normal for which account, and what "done" looks like in your operation. Agents read from it before they act.
One identity model covering people and agents alike. SSO (SAML and OIDC), SCIM provisioning, role-based permissions, and scoped credentials for every agent. An agent gets the same kind of access grant an employee does — and loses it the same way.
The path a piece of work takes from arrival to done — with each step assigned to a person or an agent. Hand a step to an agent today, take it back tomorrow, without redrawing the process. Exceptions route to a human automatically instead of stalling.
Purchase orders, invoices, packing slips, contracts, and the emailed PDF that started it all. Documents arrive, get read by a Document Agent, get bound to the transaction they belong to, and stay reachable from the record instead of a shared drive.
Your procedures, policies, and pricing rules written down once, in a form both your people and your agents read from. When the rule changes, it changes in one place — and the agents are working from the new rule on the next transaction.
Throughput, cycle time, exception rate, approval latency, and the split between what your agents handled and what came back to a person. This is how you find the next process worth automating — and how you prove the last one paid for itself.
Where a new agent behavior gets built, tested against real historical work, and promoted into production under the same approvals and audit rules as everything else. Not a chat window bolted onto the side — the workshop for the workforce.
Tasks, projects, spaces, and time. Table stakes — a dozen products do this, and we are not asking you to switch for it. It earns its place here for one reason: it is the same queue agents write into, so agent work and human work sit in one list instead of two systems.
Agents are Layer 1. See the eight ViviScape agents · The systems they reach are Layer 3. See ViviScape Connect
Project management software assumes a human does every step and just needs a better place to track it. That assumption is the whole product. Boards, sprints, statuses, reminders — all of it is scaffolding around the fact that a person still has to do the work.
ViviScape Work starts somewhere else: a growing share of the steps are performed by agents, and the job of the platform is to direct them, bound them, and account for them. Task tracking is a small part of that. Governance is the product.
Which is why we are not asking you to migrate off anything. Keep the systems that work. Work sits above them, understands the operation running between them, and gives a mixed human-and-agent workforce one place to be managed from.
An email, a document, a portal submission, a record change in a system you already run. Connect brings it in. Work identifies the customer and attaches the business context that governs how this account is handled.
The assigned agent reads it, applies your rules from Knowledge, and performs the steps — into your ERP, your accounting package, your CRM. It works inside the scope and ceiling you set for it, and nowhere else.
Anything outside the boundary — an unusual quantity, a new account, a price that doesn't match — stops and lands in a named person's approval queue with the agent's reasoning attached. One click resolves it.
Actor, timestamp, inputs, reasoning, approval — written as the work happens. Reporting turns that record into throughput and exception rate, which is how you find the next process worth handing to an agent.
Orders, claims, tickets, or applications arriving by email and getting keyed into a system by hand. This is the first process an agent takes over, and Work is where you watch it happen.
Sage, an aging ERP, a line-of-business database nobody wants to touch. Keep them. Work automates the manual steps between them without a migration project.
The model worked. Nobody would sign off on letting it touch production, because there was no approval path and no audit trail. Work is the missing half.
Where "the AI did it" is not an acceptable answer. Every agent action carries an actor, a reason, and an approver, and can be replayed for an auditor months later.
ViviScape Work is not a proof of concept. It is production-grade infrastructure built by a team that has spent years designing, deploying, and maintaining complex operational systems for real organizations.
The platform architecture reflects lessons from enterprise software engineering: separation of concerns, explicit state management, structured error handling, and governance as a first-class design principle — not an afterthought.
Every component is designed for auditability, extensibility, and operational clarity. ViviScape Work does not generate outputs that cannot be traced, permissions that cannot be verified, or decisions that cannot be explained.
Encryption at rest and in transit, role-based access control, and SOC 2-aligned operational practices.
RESTful APIs, webhook support, and native connectors for major platforms you already use.
Cloud-native architecture that scales horizontally as your operational volume and team size increase.
Platform performance is monitored, measured, and refined through structured feedback loops.
The way most companies engage ViviScape is not a software subscription. It is a diagnostic that finds the manual work, an agent that takes it over, and a managed workforce you pay for by the month.
Not per seat. Priced against the work that goes away, so adding people never costs you more.
If you want to run ViviScape Work on your own before any agents are deployed, you can. Start free, and treat the plans below as the floor — the managed workforce above is where the return actually comes from.
vs)vs)All plans start with Starter. Pro and Premium save 20% with annual billing. Seat pricing covers the platform only — ViviScape agents and the work they take over are priced as a managed workforce, not per user.
| Feature | Starter | Pro | Premium |
|---|---|---|---|
| Users | 2 | Unlimited | Unlimited |
| Projects | 1 | Unlimited | Unlimited |
| Customers | 1 | Unlimited | Unlimited |
| Tasks & time tracking | ✓ | ✓ | ✓ |
| Activity types | ✓ | ✓ | ✓ |
| Team & spaces | — | ✓ | ✓ |
| Notifications & mentions | — | ✓ | ✓ |
| Insights & dashboards | — | ✓ | ✓ |
| Audit history (activity logs) | — | ✓ | ✓ |
| Invoices & billing | — | ✓ | ✓ |
| AI Studio | 15K tokens/mo | 150K tokens/mo | 1M tokens/mo |
| Add-on AI token packs | $20 / 1M | $20 / 1M | $20 / 1M |
| Media Center & HR | — | — | ✓ |
| SSO (SAML/OIDC) + SCIM | — | — | ✓ |
| SMS two-factor (2FA) | ✓ | ✓ | ✓ |
| Per-record encryption | — | — | ✓ |
| Integrations | |||
| Third-party apps (QuickBooks, Fireflies) | — | — | ✓ |
| REST API (api.viviscape.io) | Read-only | Read + write | Read + write |
ViviScape CLI (vs) |
— | ✓ | ✓ |
| ViviScape MCP server | — | — | ✓ |
| Webhooks | — | — | ✓ |
| AI Studio tool access | — | — | ✓ |
| API rate limit | 60 req/min | 600 req/min | Custom |
| Support | |||
| Uptime SLA | Best-effort | 99.9% | 99.99% |
| Support channel | Community | Priority + CSM | |
That is the whole question. Answer it once and ViviScape Work becomes the place your people and your agents run the operation together — with approvals, limits, and a record of everything either of them did.
Layer 1 — AI Workforce · Layer 3 — Connect · Read the docs · Talk to us
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