The ViviScape AI Workforce is not a chatbot, a copilot, or an assistant. These are agents with a job description: they receive the work, do the work inside your existing systems, and hand a human only the decisions that need one.
Most "AI" sold to mid-market companies is a place to type a question. That still leaves a person doing the job. A ViviScape agent is assigned the job.
Your email works. Your ERP works. Your accounting system works. The expensive part is the human standing between them, reading one and typing into the other. That gap is the whole business.
A generic order-intake path. The agent runs the whole line; a person is pulled in only where the agent flags an exception. Every step is recorded in ViviScape Work.
Start with one. Prove the hours. Add the next process.
Reads inbound orders from email, PDFs, and portals, identifies the customer and the items, and writes the order into your ERP.
Handles the inside-sales desk: order status, availability, pricing lookups, change requests, and returns — answered from live system data.
Assigns loads, jobs, and technicians against capacity and constraints, sends confirmations, and reworks the board when something moves.
Books appointments, crews, and production slots against real capacity, confirms and reminds, and backfills cancellations automatically.
Turns completed work into invoices, matches payments and remittances, and runs receivables follow-up on a schedule that never slips.
Reads whatever arrives — POs, packing slips, BOLs, certificates, contracts — extracts what matters, files it, and routes the exceptions.
Works the front line across email, chat, and portal — grounded in your policies and your live records, escalating with the full history attached.
Qualifies inbound, enriches and keeps the CRM honest, prepares quotes from real pricing, and runs the follow-up your reps never get to.
Eight agent roles that receive work, do it inside your systems, and escalate exceptions. You are here.
The control center for work performed by people and agents together — who approved what, on what context, and when.
Keep the systems that work. Connect reaches into them so the agents can read and write real records instead of guessing.
A typical diagnostic surfaces roughly $80,000 a year of recoverable manual work. One agent usually pays for itself well inside the first year — then you go find the next process.
A chatbot answers a question when someone asks it. An agent is assigned a job and performs it. A ViviScape agent receives work from a real queue — an inbox, a portal, a job board — reads and writes records in your ERP, CRM, or accounting system through ViviScape Connect, and finishes the task. When it is not confident, it raises an exception and a person approves it in ViviScape Work. The measure of a chatbot is engagement. The measure of an agent is how many hours of work stopped landing on your team.
No. Keep the systems that work. Almost every company we meet has systems that are individually fine — the cost is in the people moving information between them. ViviScape Connect integrates with what you already run: Microsoft 365, Sage, QuickBooks, your ERP, CRM, TMS, email, internal APIs, and legacy databases. The agents operate inside those systems. Nothing gets ripped out.
You do, on rules you set. Every agent has an approval boundary configured in ViviScape Work: dollar thresholds, new customers, credit holds, non-standard pricing, anything outside its confidence range. Work below the boundary is executed and logged. Work above it is queued for a named person with the full context attached. Every action — agent or human — lands in audit history, so you can always answer who did what and why.
There is no per-seat pricing. An agent is roughly $15,000 to implement — that covers process mapping, the Connect integrations, the approval design, and tuning against your real work — then $2,000 to $5,000 per month to run it, monitored and maintained by us. Most engagements start with the $497 Manual Work Tax Diagnostic, which quantifies the recoverable hours before you commit to anything.
Typically weeks, not quarters. A single-process agent generally runs in shadow mode first — doing the work alongside your team so you can compare output — before its approval thresholds are widened. Scope drives the timeline more than technology does: the cleaner the process boundary, the faster it goes live.
That is the whole question. The Manual Work Tax Diagnostic answers it with numbers, names the first process worth automating, and tells you what the agent would cost before you spend a dollar building one.
Start the $497 Diagnostic