Frequently Asked Questions

ViviScape is a custom software development and AI solutions company. We help businesses replace manual processes, legacy systems, and disconnected tools with integrated, purpose-built software and AI-powered automation. Our services include custom software development, AI-driven automation, system integration, websites and portals, digital marketing, and branding.

We serve a wide range of industries including manufacturing, transportation and logistics, healthcare, professional services, retail and e-commerce, and nonprofit organizations. Our solutions are custom-built for each client's specific needs, regardless of industry.

We are headquartered in Elkhart, Indiana at 1741 East Bristol Street, Elkhart, IN 46514. We serve clients across the Midwest and nationally, and can work with teams remotely.

Our process follows four phases: Discover — we meet with your stakeholders, map workflows, and identify high-ROI opportunities. Design — you receive a solution blueprint with architecture, timelines, and investment. Develop — we build in focused sprints with regular demos and feedback loops. Drive Growth — after launch, we monitor, optimize, and plan future improvements.

Timelines vary based on complexity, but most projects are designed to show measurable impact within 90 days. A simple internal tool may take 4-8 weeks, while a complex enterprise platform could take 3-6 months. We'll give you a clear timeline during the design phase.

Yes. We offer ongoing support and maintenance packages to ensure your solution stays up to date, secure, and optimized. We also provide regular performance reviews and can plan and execute future enhancements as your business needs evolve.

Absolutely. System integration is one of our core services. We regularly connect CRMs, ERPs, accounting software, third-party APIs, and legacy systems into unified workflows. If your tools have an API or data export, we can integrate them.

Custom software costs vary based on scope and complexity. Projects can range from $15,000 for a focused internal tool to $150,000+ for complex enterprise platforms. We always start with a discovery engagement to define scope and give you a transparent, fixed-price proposal before development begins.

A discovery engagement is a low-risk, high-clarity starting point for most projects. We spend time understanding your business, mapping your workflows, and identifying the highest-impact opportunities. At the end, you receive a clear solution blueprint with architecture, timeline, and investment — so you can make an informed decision before committing to full development.

Yes! We offer a free initial consultation where we'll discuss your challenges, goals, and potential solutions. There's no obligation — just a straightforward conversation about whether we're the right fit. Schedule yours here.

AI can automate repetitive tasks like data entry, document processing, scheduling, and customer inquiries. It can also provide predictive insights, improve decision-making, and enhance customer experiences. We focus on practical AI applications that deliver measurable ROI — not hype.

Data security is a top priority. We implement enterprise-grade security practices including encryption, access controls, and compliance-ready infrastructure. Your data stays yours — we never share it with third parties and we can build solutions that run entirely on your infrastructure if required.