Frequently Asked Questions
Welcome to our FAQ page—your go-to resource for quick answers to common questions about our services, products, and processes. Whether you’re curious about how things work, need help troubleshooting, or just want more clarity, you’ll find helpful info right here.
General Questions
Services
What does ViviScape do?
ViviScape helps businesses grow by creating custom software and AI-driven solutions that streamline operations, spark innovation, and drive digital transformation.
Who are your typical clients?
We work with small to large-sized businesses, startups, and enterprise teams across industries—especially those ready to scale through automation and technology.
What makes ViviScape different?
We blend creativity with technical expertise to deliver tailored solutions—not templates. You get a trusted partner, not just a vendor.
What kind of software can you build?
We develop web platforms, mobile apps, internal business tools, SaaS products, and AI integrations—built to fit your business needs.
Can you update or support an existing app?
Absolutely. We offer legacy modernization, app maintenance, and feature expansion for existing systems.
Do you offer AI services?
Yes. We design AI features for business automation, content generation, document analysis, chatbots, predictive analytics, and more.
Do you provide hosting or cloud services?
Yes, we can deploy and manage your solution in the cloud based on your business needs.
Process
Post-Launch
What is your development process like?
We start with discovery and strategy, then move into design, development, testing, and deployment. We stay in sync with your team the entire way.
How long does it take to build a solution?
Project timelines vary based on complexity, but we’ll always provide clear estimates and milestones upfront.
How much does custom software cost?
Costs vary depending on scope, but we offer flexible pricing options and service retainers to fit different budgets.
Will you train our team on the new software?
Yes. We offer onboarding, training sessions, and support documentation to make sure your team is confident using the new tools.
Do you offer ongoing support?
Yes. We provide retainer plans for ongoing maintenance, updates, consulting, and AI optimization.
Can you integrate with other systems we already use?
Definitely. We specialize in API integrations with CRMs, ERPs, accounting tools, and other business systems.
Trust & Security
How do you protect our data and systems?
We follow industry best practices for data security, encryption, access control, and compliance.
Will I own the software you build?
If you’re using one of our core SaaS platforms, you’re licensing the solution as a service—so we retain ownership while you enjoy full access under your plan.
If we’re building a custom system specifically for you, then yes—you own the source code and intellectual property once the project is complete and paid for, unless otherwise agreed.
General Questions
What does ViviScape do?
ViviScape helps businesses grow by creating custom software and AI-driven solutions that streamline operations, spark innovation, and drive digital transformation.
Who are your typical clients?
We work with small to large-sized businesses, startups, and enterprise teams across industries—especially those ready to scale through automation and technology.
What makes ViviScape different?
We blend creativity with technical expertise to deliver tailored solutions—not templates. You get a trusted partner, not just a vendor.
Services
What kind of software can you build?
We develop web platforms, mobile apps, internal business tools, SaaS products, and AI integrations—built to fit your business needs.
Can you update or support an existing app?
Absolutely. We offer legacy modernization, app maintenance, and feature expansion for existing systems.
Do you offer AI services?
Yes. We design AI features for business automation, content generation, document analysis, chatbots, predictive analytics, and more.
Do you provide hosting or cloud services?
Yes, we can deploy and manage your solution in the cloud based on your business needs.
Process
What is your development process like?
We start with discovery and strategy, then move into design, development, testing, and deployment. We stay in sync with your team the entire way.
How long does it take to build a solution?
Project timelines vary based on complexity, but we’ll always provide clear estimates and milestones upfront.
How much does custom software cost?
Costs vary depending on scope, but we offer flexible pricing options and service retainers to fit different budgets.
Post-Launch
Will you train our team on the new software?
Yes. We offer onboarding, training sessions, and support documentation to make sure your team is confident using the new tools.
Do you offer ongoing support?
Yes. We provide retainer plans for ongoing maintenance, updates, consulting, and AI optimization.
Can you integrate with other systems we already use?
Definitely. We specialize in API integrations with CRMs, ERPs, accounting tools, and other business systems.
Trust & Security
How do you protect our data and systems?
We follow industry best practices for data security, encryption, access control, and compliance.
Will I own the software you build?
If you’re using one of our core SaaS platforms, you’re licensing the solution as a service—so we retain ownership while you enjoy full access under your plan.
If we’re building a custom system specifically for you, then yes—you own the source code and intellectual property once the project is complete and paid for, unless otherwise agreed.
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